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Academic Counseling

Online Academic Counseling

Welcome to Los Angeles City College’s Online Counseling! Although the LACC campus is closed due to the COVID-19 emergency, counseling faculty and staff are able to assist you and provide general information through online chat. Additionally, we are working to implement telephone and video appointments so that we can offer students many of the counseling services that were previously available in-person. 

If you are a new student, please refer to the
New Student Checklist.

Live Chat Services 

  • General information about certificates, associate degrees, and transfer requirements
  • Clarification of college procedures and policies
  • Course offerings and majors available at LACC
  • AB705 (Guided Self Placement into English/Math)
  • Information on transferability of LACC courses
  • Referrals to other programs and support services

Online Counseling Services 

  • Student Education Plans (SEP)
  • Graduation Petitions
  • Evaluation of courses from other colleges/universities
  • Transfer Planning
  • Academic/Progress Probation 
  • Academic Disqualification 
  • Pre-requisite Clearances
  • Change of Home Campus/Major and/or Educational Goal

 Request Online Counseling Services

Online Request Form

Please allow up to 7 business days to receive a response to your request. If an appointment is required, you will be contacted by a staff member to schedule an appointment. Requests are processed in the order received, however, financial aid deadlines and other time sensitive matters will be considered when processing your request.

 Submit a Graduation Petition

Online Graduation Petition Form

To receive an associate's degree(s), a counselor must review your academic record and approve your graduation petition. We are currently processing graduation petitions for students who will complete requirements by the end of spring or summer 2020. Please allow up to 7 business days to receive a response to your request. Requests are processed in the order received. .

 Live-Chat with A Counselor

Live Chat Information

During the week of March 30-April 3, Counselors and Success Coaches (also known as counseling assistants) will be available through Cranium Café Live Chat for general questions and limited educational planning services. Students with coursework completed outside of LACCD should submit an online counseling request and attach copies of transcripts to their request.

Please note: Students may also find general information and answers to many of their questions by visiting the campus website or reviewing the LACC Catalog

Online Counseling FAQ’s:

How does online counseling work?
How long does it take to get a response when I submit an online request?
What types of questions can I ask on the live chat service?
Is online counseling confidential?
Can I request an appointment with a specific counselor when I submit an online request?
What are the technology and system requirements for online counseling services?

 Contact Us

Student Services Building, 2nd Floor
(323) 953-4000 ext. 2250*

*We are unable to answer the department phone during the COVID-19 campus closure

 Virtual Office Hours

Week of April 6
Monday: 8:30am – 12pm & 1pm – 4pm 
Tuesday: 8:30am – 12pm & 1pm – 4pm 
Wednesday: 8:30am – 12pm & 1pm – 4pm 
Thursday: 8:30am – 12pm & 1pm – 4pm 
Friday: 9am – 12pm



Office closed Monday, April 13 

 Useful Links

 Download the GradGuru App!

GradGuru is a free app customized by Los Angeles City College that helps you stay on track by sending you tips and alerts on college deadlines!

Los Angeles City College | 855 N. Vermont Avenue, Los Angeles California 90029


Phone: 323.953.4000


Emergency: 323.953.2911