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Online Student Assistance & Resources

This situation is fluid and dynamic. Please check back regularly for the most up to date information about available services and resources.

Frequently Asked Questions

Assistance with Internet Access at Home

Free and Low Cost Internet Access Available to Students

Many ISPs are providing free internet to students, and government programs are also available to assist with costs.

Free Laptops Available to Those Who Qualify

Visit the Foundation for the Los Angeles Community Colleges Scholarships Page and search "Emergency Laptop Scholarship". You will be asked to log in with your Student Portal Credentials.

View Step-by-Step Application Instructions for This Scholarship

Remote Learning Resources

Online Tutoring Available Through the Writers' Block
Starting Wednesday, April 1, students can book appointments for online writing consultations.

Online English Tutoring Available Through the Writing Center and ESL Lab

Free Online Tutoring with NetTutor
Tutoring is now available in all subjects!

Free Cengage Unlimited Access
Free access to all Cengage digital platforms and 14,000 ebooks through Cengage Unlimited, for the remainder of this semester.

24/7 Remote Access to Research Databases

Virtual Library & Student Resources Guide

OneSearch

EBSCO eBooks Database

Search LACC Periodicals & Databases

Ask-A-Librarian 24/7 Live Chat

Financial Assistance for Students

Emergency Student Stipend Fund Application
Immediate emergency bridge funding to our most vulnerable students.

$50 Grocery Giftcards Available to All Qualifying Students

Message from the Department of Public Social Services (DPSS)
In person meetings are no longer required to maintain, renew, or apply for your benefit programs.

Assistance for Noncredit & Adult Education Students

Information for Noncredit and Adult Education Students
All classes in the LACC Noncredit Adult Education Program will be conducted using Remote Learning.

What is Online Learning?

Introduction to Online Learning: Student Online Readiness Modules

Using Canvas

Canvas Student Guide
Step-by-step instructions for using the Canvas portal

Canvas Video Tutorials

Cavas Student Orientation Tour (YouTube)

Textbook Resources

LACC Cubstore/Bookstore

The CubStore will still be processing Web Orders for pickup or shipping. Pick up is by appointment ONLY.

Textbooks for Late Start Spring classes that are not available digitally are now in stock.

Bookstore@lacitycollege.edu
323-953-4000 x2042

Receive Student Services Online

Cranium Cafe
Speak with a Student Services Representative online for assistance with Admissions, Counseling, Financial Aid and more. Please register with your LACC student email account and password.

How to Use Cranium Cafe
Learn the basics: how to schedule and join an online meeting, what a card is, and how to check yourself in for  appointments.

Virtual Student Services Building (SSB)
Quick access to all of LACC's Online Student Services and Resources.

Message from the Department of Public Social Services (DPSS)
In person meetings are no longer required to maintain, renew, or apply for your benefit programs.

Online Counseling Form
Request assistance with simple Counseling matters via email.

Submit A Graduation Petition

Online Assistance

Need help | Have Questions?

Hours of operation:
Monday - Friday 8:00 am - 4:30 pm

Below are links that will connect you to a staff member that can help you via Zoom. If you are not able to access Zoom, email your questions to
Outreach@lacitycollege.edu

¿Necesita ayuda | Tiene preguntas?

Horas de operación:
Lunes - Viernes 8:00 am - 4:30 pm

A continuación hay un enlace que lo conectará con un miembro del personal que puede ayudarlo a través del Zoom. Si no desea acceder al Zoom, envíe sus preguntas por correo electrónico a
Outreach@lacitycollege.edu

Օգնության կարիք ունեք ՞   Հարցեր ունեք՞

Գործողության ժամերը:
Երկուշաբթի - ուրբաթ, առավոտյան 8: 00-ից մինչև 4:30 pm

Ստորև բերված են հղում, որը ձեզ կկապի անձնակազմի հետ, որը կարող է օգնել ձեզ ZOOM CALLի միջոցով: Եթե ​​դուք չեք ցանկանում մուտք գործել ZOOM CALL,  էլեկտրոնային Փոստով (email) ուղարկեք ձեր հարցերը
Outreach@lacitycollege.edu էլեկտրոնային հասցեով

John Noyola (English/Spanish): 

Join from PC, Mac, Linux, iOS or Android:
 https://cccconfer.zoom.us/j/2284346567

Perla Partida(English/Spanish): 

Join from PC, Mac, Linux, iOS or Android:
 https://cccconfer.zoom.us/j/2826082608

Gerardo Zarate ( English/ Spanish):

Join from PC, Mac, Linux, iOS or Android:
 https://cccconfer.zoom.us/j/2593567425

Gary Shamoyan (English/Armenian):

Join from PC, Mac, Linux, iOS or Android:
 https://cccconfer.zoom.us/j/3239532456

Lusine Zakaryan (English/Russian-Armenian):

Join from PC, Mac, Linux, iOS or Android:
 https://cccconfer.zoom.us/j/4184200908

Kristine Dishchyan (English/Armenian):

Join from PC, Mac, Linux, iOS or Android:
 https://cccconfer.zoom.us/j/3239534000

Claudia Juan (English/Spanish):

Join from PC, Mac, Linux, iOS or Android:
 https://cccconfer.zoom.us/j/3239532455

Contact Information

LACC Hotline:

If you have a question and are uncertain who to contact, send an email to:

Hotline-Students@lacitycollege.edu

COVID-19 Questions & Reporting:

If you have any questions or need to report a possible or confirmed COVID-19 case:
coronavirusinfo@laccd.edu

SIS Password Reset:

(844) 695-2223
Monday through Friday
8 am to 7 pm

IT Support for Students:

studenthelp@laccd.edu

Available Monday - Friday: 8:00am - 6:00pm
​Phone: (844) 695-2223

Contact the LACC Call Center:

Call Center Hours

Monday -Thursday: 8:00am - 7:00pm
Friday: 8:00am – 4:30pm

1 (888) 930 - LACC
[1 (888) 930 - 5222]

Submit a link or resource

Do you know of a resource or service that is not on this list? Want to share a helpful video or tutorial you found online?

Submit a Link or Resource
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A diverse collection of LACC students
The City's College
Make It Yours

The Spring 2020 Semester begins February 10. Classes are still available, register today!

View Open Classes for Spring 2020

Los Angeles City College | 855 N. Vermont Avenue, Los Angeles California 90029

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Phone: 323.953.4000

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Emergency: 323.953.2911