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Printing Services

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Frequently Asked Questions

Do I need to do anything to set up my account?

All LACC students are automatically assigned an account at the beginning of their first semester at LACC. All you need to do is add money to your account.

Will I get a new account each semester?

No. You will only get an account on your first semester at LACC.

I lost my card, how can I find my account information?

Your account number is the same as your student ID number. Your account username is the same as your student username.

I think that the magnetic strip on my Student ID doesn't work. What can I do? 

Go to the Student ID office in AD 107 and ask them to test your card.

Do password and PIN refer to the same thing?

Yes. PIN is another way to say password. It stands for Personal Identification Number.

What is my password?

Your password is the same as your UIA password. Read about UIA acccounts.

What if I have a problem with my account when I go to print?

Please see the lab assistant. If the printer is not working, you may want to go to another lab to print.

What if I do not use up all the money in my printing account during the semester?

The money in your account rolls over every semester so you can use it at a later date. However, you will not get any refund if you do not use your balance by the time you leave LACC.

When I tried to release the print job, the Release station in the lab wasn't working. What do I do?

You can release the job from another Release station in another participating location.

What do I do if Prepaid Printing computer eats my money or if there is a problem with the machine?

Please see the lab assistant.

How can I get a cash refund?

Cash refunds are not available.

The quality of the print job was not good. What do I do?

Take the print outs to the lab assistant, he/she will keep the pages and credit your account for those pages. Then, try printing again.

What should I do if my balance is lower than what I think it should be?

Go to a Prepaid Printing Computer and check your printing and deposit history.

Los Angeles City College | 855 N. Vermont Avenue, Los Angeles California 90029

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Phone: 323.953.4000

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Emergency: 323.953.2911