[Small LACC logo] Los Angeles City College
IT Department

This page is provided by the IT department to answer to some common questions.

For further technical information, call the IT Help Desk at extension 2049.

If you need training on using any of the LACC systems, contact the Staff and Organizational Development office at extension 2378.

 

Email

  • Your email account is created at the request of your department head using the Request for Employee Network/Email Account form.
  • When your account is created, IT will email your account information to your department head. You will be also ccmailed.
  • Be aware that any email older than three months will be purged from the Email system. If you need to save your emails, call IT for help on archiving your emails.

 


To See Your Default Username and Password,
CLICK   HERE

 

    Accessing Your Email
    There are two ways to access your email: via Web Access and Outlook. For most users, they both have the same functionality.

  • Web access: Go to the LACC Web site and click on "Faculty & Staff". Then, click on "Campus E-mail". Web access can be used from inside or outside campus. No configuration is needed.

  • Outlook from inside campus: It needs to be configured on a LACC computer and it will only work from inside campus.
    Read "Outlook Configuration for inside campus".

  • Outlook from outside campus: It needs to be configured and it will only work from inside or outside campus.
    Read "Outlook Configuration for any location".

 

    Web Access
  1. At the "Campus E-mail" logon, enter your LACC username and password.
  2. On some computers, you will have to enter your password as "lacc_mail\username".
  3. In the security area, selecting Public or share computer, the system will disconnect you after 15 minutes if you have not click anything on the email site.
    Selecting Private computer, the system will disconnect you after 1 day. Make sure to Log Off from the email system when you are done.
    [Outlook Web Access logon screen]

 

    Outlook Configuration from Inside Campus
    These instructions are for computers using Windows and Outlook 2003. This needs to be done only once.
  1. Start and log into your computer using your LACC username as you would normally do.
  2. Right-click on the Outlook icon and select Properties.
    The "Mail Setup" window will open. Click "Show Profiles ..."
    [Outlook context menu]  [Mail Setup window]
  3. Click on “Add", type your username and click "OK".
    [New Profile window]
  4. The "E-mail Accounts" window will open, select "Add a new e-mail account" and click "Next".
    [E-mail Account window 1]
  5. The "E-mail Accounts - Server Type" window will open, select "Microsoft Exchange Server" and click "Next".
    [E-mail Account window 2]
  6. The "E-mail Accounts - Exchange Server Settings" window will open.
       * In the Microsoft Exchange Server box, type "LACCEX2003".
       * Unselect "Use Cached Exchange Mode"
       * In the User Name box, type your username
       * Click Next
    [E-mail Account window 3]
    A window might open asking you for your username and password. If it does, enter your username as "lacc_mail\Your_Username", password and click "OK"
    [Connect to LACCEX2003 window]
  7. The final window will open; you are done. Click "Finish".

    To reach your email from your LACC computer, click on the Outlook icon.

    After configuring Outlook, you can still use the Web access to reach your email from your computer or any other computer from inside or outside campus.

 

    Outlook Configuration for Any Location
    These instructions are for computers using Windows and Outlook 2003. This needs to be done only once.
  1. Start and log into the computer as you would normally do.
  2. Right-click on the Outlook icon and select Properties.
    The "Mail Setup" window will open. Click "Show Profiles ..."
    [Outlook context menu]  [Mail Setup window]
  3. Click on “Add", type your username and click "OK".
    [New Profile window]
  4. The "E-mail Accounts" window will open, select "Add a new e-mail account" and click "Next".
    [E-mail Account window 1]
  5. The "E-mail Accounts - Server Type" window will open, select "Microsoft Exchange Server" and click "Next".
    [E-mail Account window 2]
  6. The "E-mail Accounts - Microsoft Exchange Settings" window will open.
       * In the Microsoft Exchange Server box, type "LACCEX2003.laccmail.lacitycollege.lacc".
       * Unselect "Use Cached Exchange Mode"
       * In the User Name box, type your username
       [E-mail Account window 3b]
       * Click More Settings
       On the new window, select the Connection tab.
       * Select "Connect using my Local Area Network (LAN)"
       * Select "Connect to Microsoft Exchange using HTTP"
       [E-mail Account window 3b]
       * Click Exchange Proxy Settings ...
       The Microsoft Exchange Proxy Settings window will open.
       * In the https:// box, type "email.lacitycollege.edu"
       * In the Only connect to box, type "msstd:email.lacitycollege.edu"
       * Check "On fast networks, connect ..."
       * Check "On slow networks, connect ..."
       [E-mail Account window 3b]
       * Click OK, OK
       * Click Next

    A window might open asking you for your username and password. If it does, enter your username as "lacc_mail\Your_Username", password and click "OK"
    [Connect to LACCEX2003 window]
  7. The final window will open. You are done. Click "Finish".

    To reach your email, click on the Outlook icon.

    After configuring Outlook, you can still use the Web access to reach your email from your computer or any other computer from inside or outside campus.