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Office of Special Services

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OSS Orientation

OSS requires new and returning (over one year) students to go through this quick, easy, yet informative orientation to the Office of Special Services.

Please be sure to go through the entire orientation and complete the quiz at the end.

Location:

Student Services Building, 1st Floor

Phone:

(323) 953 - 4000 ext. 2270

Email:

oss@lacitycollege.edu

Mission:

The Office of Special Services’ (OSS) mission is to facilitate equal access for enrolled students with disabilities, allowing full participation in educational programs, services, and campus activities through appropriate and reasonable academic adjustments.

Office Hours:

Monday - Thursday 8:00 AM - 4:30 PM

Friday 8:00 AM - 2:30 PM

Types of Disabilities:
  • Acquired Brain Injury (Stroke, TBI)
  • Blind or Low Vision
  • Deaf or Hard of Hearing
  • Developmental Disability
  • Learning Disability
  • Mobility Disability
  • Psychological Disability
  • Speech-Language Disability
  • Other Disabilities: Health, PTSD, ADD, etc.
Application Process:

New students requesting services are required to complete an OSS new student application and submit a “professional verification of disability” signed by an appropriate professional. In addition, students must complete the OSS orientation.

Continuing students, if requesting support services, must update their OSS application each
semester in attendance.

Services Offered at OSS:
  • Academic Accommodation Authorizations 
  • Academic Counseling
  • Access to Assistive Technology
  • Assistive/Adaptive Technology Training
  • Alternate-Text Production
  • Braille Transcription
  • Classroom and Test Accommodations
  • Large-Print Magnification
  • Learning Disabilities Assessment
  • Liaison with college faculty and staff
  • On-campus Mobility Orientation
  • Priority Registration
  • Readers or Scribes for Exams
  • Referrals (on/off campus support)
  • Sign Language Interpreting Services
  • Specialized Instruction
  • Specialized Tutoring
  • Student Education Contract
  • Student Educational Plan
Accommodation Services:

The Accommodation Services Department provides proctoring and ensures the integrity of the testing center for OSS students. Testing accommodations may include:

  • Extended time for exams
  • Distraction-reduced exam space
  • Computer assisted format
  • Alternate text format
  • Spell Checker
  • Braille transcription
  • Reader
  • Scribe
  • Other (to be determined based on student evaluation and educational limitations)

For specific information on exams or general questions, please contact Accommodations Services ext. 2277

Learning Disabilities Services:

Learning Disabilities Services are designed to provide educational support for currently enrolled LACC students with verified learning disabilities. The goal of the program is to promote success in an environment that is encouraging, accepting, and nonjudgmental. Each student works with their Learning Disabilities Specialist to
determine the following:

  • Eligibility for services
  • Learning strengths, weaknesses and degree of impact the disability has on the learning process
  • Appropriate accommodations/academic adjustments
  • Recommendation and referral on and off campus

For specific questions or to schedule an appointment to see a Learning Disabilities Specialist, call 323 953-4000 ext. 2270

High Technology Center:

The High Technology Center is located in the Student Services Building, Room 119. OSS students learn and acquire new computer skills utilizing assistive computer technology:

  • Daisy Readers 
  • Note-Taking Devices
  • Pen Top Computers
  • Tactile Graphics
  • Assistive hardware
  • Mice and keyboard
  • Braille Display
  • Screen Magnification Device (CCTV)
  • Assistive software
  • Screen Reader (JAWS)
  • Screen Magnification (Zoom Text)
  • Scan and Read ( Kurzweil, Read and Write Gold)
  • Voice Recognition (Dragon Naturally Speaking)
Alternate Text Production Center:

The Alternate Text Production Center is located in the High Technology Center, in Room 111. OSS students are provided access to alternate-textbook formats when
authorized by their OSS counselor/specialist for their academic courses.

Sign Language Interpreting:

The Sign Language Interpreters’ Office is located in the Office of Special Services. OSS provides American Sign Language Interpreters for eligible students in academic classes who are Deaf or hard of hearing and enrolled in the Office of Special Services. To request American Sign Language Interpreting services, please make an appointment with the OSS Senior Sign Language Interpreter.

  • Classroom instruction
  • Tutoring
  • Counseling appointments
Counseling Services:

OSS provides specialized academic and vocational counseling for OSS students with disabilities. Counseling services include:

  • Development of the Student Education Contract
  • Development of the Student Education Plan
  • Determination of reasonable academic
  • Accommodations or adjustments based on the student’s documented needs
  • Referrals to and coordination with campus support services and community agencies
  • Liaison with college faculty and staff

To make an appointment to see an OSS Counselor call (323) 953-4000 ext. 2270

OSS Tutoring Services:

The OSS Tutorial Center is located in Room 133. The goal of the Center is to encourage and assist each student to be an independent successful learner to the greatest possible extent. Peer tutors provide specialized tutoring to registered OSS students. Individualized tutoring sessions focus on developing learning strategies and study techniques based on the student’s learning styles and accommodations, including assistive technology.

For specific information about tutoring call (323) 953 – 4000 ext. 2273

Staff:
  • Donna Morley - LD Specialist
  • Robert Dominick - Professor of Counseling
  • Michele Mattier - Special Services Assistant-OSS Registration/Intake
  • Alfredo Quispe - Senior Sign Language Interpreter
  • Lisa Chen - Sign Language Interpreter Specialist II
  • Mackenzie Conerly - Sign Language Interpreter Specialist II
  • Marie Samson - Sign Language Interpreter Specialist I
  • Romina Mena - Sign Language Interpreter Specialist II
  • Cheryl Morrison - Instructional Assistant, Assistive Technology
  • Kelvin Luong - Instructional Assistant, Assistive Technology
  • Ryan Kushner - Instructor, Special Assignment

Remember that you must print out the quiz, complete it, and bring it with you when you meet with our Intake Specialist.

Orientation Quiz: Word*

Orientation Quiz: PDF**


*These files require additional software to open Microsoft Office Files.
**These files require free Adobe Acrobat Reader, downloaded here.

 Contact Us

Student Services Building, 1st Floor
(323) 953-4000 ext. 2270 (TTY/TDD)
oss@lacitycollege.edu


Mailing Address: 
Los Angeles City College
Office of Special Services
855 N. Vermont Avenue, SSB 1st Floor 
Los Angeles, CA 90029 

 Office Hours

Monday - Thursday: 8am - 4:30pm
Friday: 8am - 2:30pm

 Special Notices

IMPORTANT – ACCESSIBLE PATHWAYS during CONSTRUCTION

ATTENTION STUDENTS: OSS IS NOW OPEN! We are located on the first floor of the Student Services Building.

Orientation for new and ongoing students who are blind or have low vision:

The Orientation will be held Thursday, August 31, 10am - 11am in the OSS Classroom, Room 113. 

For individual orientation, please contact Robert Dominick at (323) 953-4000 ext. 2271 to set up an appointment.

Los Angeles City College | 855 N. Vermont Avenue, Los Angeles California 90029

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Phone: 323.953.4000

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Emergency: 323.953.2911