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Student Email

Frequently Asked Questions

How do I logon to email?

Logging in to Student Email

What do I do if I do not remember my password?

Click here to reset your password

(This feature can be used only if you have previously registered, or recorded, your password and have a Student ID.)

Where do I go if I want to change my pin?
  1. To change your pin you can use the Student Information System (SIS) portal 
  2. Go to the student portal where you access your registration and grading information. You can access this from the college sites or from the district site.
  3. Log in to the portal d. Click on “Change Pin” on the left navigation menu
  4. Create a new pin and click submit
Who do I contact if I do not have an email address?

Contact the Admissions and Records office. They can assist you in identifying your email address.

How do I get information on how to use the email system?

Visit the MS Outlook Help Center

What is OneDrive?

OneDrive is the cloud based collaboration center where you upload and store files, use Microsoft office products such as Microsoft Word, Excel and Powerpoint.

Visit the OneDrive Help Center to get various different information regarding OneDrive and its capabilities.

How much storage space do I get for email?

You will get 10GB of storage for your email.

How much space do I get on OneDrive?

You will get 25GB of storage space in the cloud.

Does the space on OneDrive include the storage space for my email?

Your email storage space is separate from your OneDrive storage space. This space can be used for uploading and creating new files using the OneDrive options.

What happens if I reach my storage space limit of 10GB?

If you reach the maximum limit of 10GB for your email, you will not be able to receive any more emails until the mailbox is cleaned up.

 SIS Password Reset

(844) 695-2223
Monday through Friday
8 am to 7 pm

 Need IT Help?

Mon-Thr: 8:00am - 7:00pm
Fri: 8:00am - 4:00pm

​Phone: (888) 930-5222

 LACC Hotline

If you have a question and are uncertain who to contact, send an email to:

Los Angeles City College | 855 N. Vermont Avenue, Los Angeles California 90029


Phone: 323.953.4000


Emergency: 323.953.2911