I am unable to access my campus email and/or student portal, where can I go for help?
First, follow the instructions on LACCD Email System. If unsuccessful, please visit the campus Welcome Center located in the Student Services Building. A staff member will assist to resolve your campus email and/or student portal problem.
I had previously repeated a course three times and the student portal will not allow me to register for the fourth time. How can I repeat the same course again?
To enroll in a course for the fourth time, a student must complete a Fourth Attempt Petition Form and submit to the Admissions and Records within the specified deadlines.
When I attempt to register for a course, I get a message stating that I do not meet the course prerequisite even though I have completed the required course prerequisites. How can I resolve this issue?
Please send a message to admissions@lacitycollege.edu from your LACCD campus email with your pertinent information (Name, Student ID, Course Name, Explanation of how prerequitie is met). You may also complete a Course Request Card/Prerequisite Override and submit to the Admissions and Records office with your Student ID.
How can I pay for enrollment fees, tuition, parking, health, and other college fees?
The most convenient way to pay your student fees is on your student portal.
You may also pay your fees in person at the college Business Office during business hours. The college Business Office will accept cash and money order/cashier checks only. For all in-person payments, you will need to provide your student ID number and a driver's license.
If you must pay in person on campus with credit or debit card, you may do so at a computer workstation in the campus Welcome Center.
You will need to download and install the new App for the LACCD Student Information System (SIS). It's called "MyCollege.laccd.edu" and it is now available free for Android in the Play Store and iPhone in the Apple Store.
You can do just about everything on this mobile App that you can do on the SIS Portal. Log in with your same user name and password. The App works for all nine LACCD colleges , so choose Los Angeles City College as your default school when prompted.
Under normal circumstances, a Withdrawal (W) cannot be removed on a student’s permanent record. However, the student may petition to have a Withdrawal (W) be removed if a student withdrew from the course under any of the following circumstances:
- Discriminatory treatment
- Retaliation for alleging discriminatory treatment
- Remaining in the course would subject the student to discriminatory treatment
If a student wishes to petition the removal of a Withdrawal (W) based on the above circumstances, a General Petition form with supporting documentation must be submitted to Admissions and Records. (Title 5, C.C.R., Section 55024 (a) (8))